What are your blankets, throws and scarves made from?
Every blanket and throw you see on this site is made from 100% pure wool. No additives, no supplements, just fresh air, sunshine, grass and rain water.

Where are your blankets, throws and scarves made?
We are passionate about buying British and supporting local business, so we only sell blankets, throws and scarves manufactured in the UK.

Are your blankets, throws and scarves made only with British wool?
While all our blankets and throws are manufactured in Britain, the manufacturers take British fleece and mix in wools from other countries, predominantly New Zealand, Australia and South Africa. This is because native British sheep grow thick fibres to cope with the British climate and this makes their wool quite coarse (imagine running your hand along a pure wool carpet or handling an Arran sweater and you will get the idea). The addition of finer New Zealand or Australian wool makes for a much softer, gentler blanket. Merino wool and mohair, as featured in the higher-end Bronte products, are currently sourced from South Africa.

What is your policy on animal welfare?
Animal welfare is of paramount importance to us (our Directors are both vegetarians) so we work closely with our manufacturers to ensure nothing we sell comes from any country with a poor Animal welfare record.

What does the Woolmark mean?
The Woolmark logo is a quality certification, and is one of the world’s most recognised brands. Manufacturers of woollen goods need to apply to join the Woolmark organisation, and only products which have been confirmed to be 100% wool and made by manufacturers who meet all standards of excellence, from farm to finished product, are permitted to carry the Woolmark logo. In short, if an item carries the Woolmark logo, you can be assured it is 100% per cent pure wool of the highest quality, and that the wool was supplied from a farm that is professionally run, with animals that are well treated.

What size are your wool throws?
Most of our wool throws are in the region of 150cm x 185cm (approximately 6 Ft x 5 Ft) which is big enough to cover the top of a typical double bed.  Most knee rugs or travel blankets are approximately half the width. In order to help you, each product on our site has its dimensions shown clearly.

Why is lambs' wool more expensive than sheep's wool?
Lambs' wool is widely considered the highest quality sheep's wool on the market. It is taken at the animal's first shearing, usually when it  is around seven months old. It is incredibly soft, smooth, resilient and elastic  - and because of its silkiness, softness and warmth, lambs' wool can be worn comfortably against the skin.

What are the washing instructions for your wool throws?
Tweedmill recommend a cold wash only, A machine wash is fine but make sure you set the temperature to zero. A lot of machines default to 30 degrees for a wool wash, so override it and set it to zero. We do not recommend using a tumble dryer. Line dry only. Bronte's recommendation is for dry clean only.

What is Mohair?
Yes, we are asked this quite a lot. And no, there isn't an animal called a 'mo.' Mohair is the hair of the Angora goat, which is thought to have originated in Tibet. Sometimes called the 'diamond fibre,' mohair is one of the most naturally soft, durable, elastic and crease resistant fabric materials available.

How long does delivery take?
We dispatch every weekday, using Royal Mail, and selected couriers for larger orders. If you order before noon, your order will be dispatched the same day. Delivery usually takes two to three working days. If you have any special requirements or last-minute deadlines we will always do our best to accommodate your needs. Please
contact us to discuss express delivery options.

Is free delivery included on all your blankets and throws over £30, no matter how many I order?
Yes it is, as long as you are on the UK mainland.

I am outside the UK, do I qualify for free delivery?
No, but our chosen courier can ship anywhere on the planet for a very reasonable price. Please
contact us to discuss international delivery options.

What is your returns policy?
We want you to be happy with your purchase. If you are not completely satisfied, or if you change your mind, you are welcome to return your purchase within 30 days. The only stipulations are that the item is in unused condition, with the original packaging and with tags attached. We will ask you to pay the return postage, unless the item is faulty, in which case we will pay return postage. Your statutory rights are not affected.




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Charlecote Garden Store    
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