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FREQUENTLY ASKED QUESTIONS
 

What are your blankets, throws and scarves made from?
Every blanket and throw you see on this site is made from 100% pure wool. No additives, no supplements, just pure wool.

Where are your blankets, throws and scarves made?
We are passionate about buying British and supporting local business, so we only sell blankets, throws and scarves manufactured in the UK.

Are your blankets, throws and scarves made only with British wool?
While all our blankets and throws are manufactured in Britain, the manufacturers take British fleece and mix in wools from other countries, predominantly New Zealand. This is because native British sheep grow thick fibres to cope with the British climate and this makes their wool quite coarse (imagine running your hand along a pure wool carpet or handling an Arran sweater and you will get the idea). The addition of finer New Zealand wool makes for a much softer, gentler blanket. Merino wool, as featured in the higher-end Bronte products, is sourced from Australia and New Zealand.

What is your policy on animal welfare?
Animal welfare is of paramount importance to us (our Directors are both vegetarians) so we work closely with our manufacturers to ensure nothing we sell comes from any country with a poor Animal welfare record.

What size are your wool throws?
Most of our wool throws are in the region of 150cm x 185cm (approximately 6 Ft x 5 Ft) which is big enough to cover the top of a typical double bed.  Most knee rugs or travel blankets are approximately half the width.

Why is lambs' wool more expensive than sheep's wool?
Lambs' wool is widely considered the highest quality sheep's wool on the market. It is taken at the animal's first shearing, usually when it  is around seven months old. It is incredibly soft, smooth, resilient and elastic  - and because of its silkiness, softness and warmth, lambs' wool can be worn comfortably against the skin.

What are the washing instructions for your wool throws?
Tweedmill recommend a cold, hand wash only, and we do not recommend using a tumble dryer. Line dry only. Bronte's recommendation is for dry clean only.

How long does delivery take?
We dispatch every weekday, using Royal Mail, and selected couriers for larger orders. If you order before noon, your order will be dispatched the same day. Delivery usually takes two to three working days. If you have any special requirements or last-minute deadlines we will always do our best to accommodate your needs. Please
contact us to discuss express delivery options.

Is free delivery included on all your products, no matter how many I order?
Yes it is, as long as you are on the UK mainland.

I am outside the UK, do I qualify for free delivery?
No, but our chosen courier can ship anywhere on the planet for a very reasonable price. Please
contact us to discuss international delivery options.

What is your returns policy?
We want you to be happy with your purchase. If you are not completely satisfied, or if you change your mind, you are welcome to return your purchase within 30 days. The only stipulations are that the item is in unused condition, with the original packaging and with tags attached. We will ask you to pay the return postage, unless the item is faulty, in which case we will pay return postage. Your statutory rights are not affected.

 

 

 

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The Wool Shed
Charlecote Garden Store
Charlecote
Warwick
CV35 9ER

Tel (01789) 50 73 73
International Callers (+44) 1789 50 73 73

mail@britishwoolblankets.com